Complaints about estate agents reach record high - Telegraph
A total of 1,338 complaints were made last year, the highest level recorded since the scheme was set up 20 years ago and 28 per cent above the previous peak reached in 2008, according to the ombudsman Christopher Hamer.
The level of complaints is 40 per cent ahead of his prediction for the year, and comes despite property transactions being significantly below their long-term average.
Mr Hamer described the level of complaints against sales agents as “unacceptably high”.
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