Sunday 8 May 2011

Santander raised the value of my house – and put up the insurance | Money | The Observer

Santander raised the value of my house – and put up the insurance | Money | The Observer

My home insurance with Abbey National was transferred to Santander on the takeover in 2004. Noticing inaccuracies in the description of my property in the most recent renewal notice, I phoned Santander and the premium was reduced by about a third. I discovered Santander had not used Abbey's correct data on my home but based premiums on its own default data. Santander has refused to compensate me for the overcharged premiums.

No comments:

Post a Comment