Diary of a landlord: lost in the post | Money | guardian.co.uk

Diary of a landlord: lost in the post | Money | guardian.co.uk

Since moving in to my apartment my tenant has had a few issues I have needed to help her with. The first was the toilet seat: on the second night she was there it broke. She sounded panicky when she called, but I quickly calmed her down by saying, "Don't worry, I will get it replaced tomorrow".

The other issue she had was that she thought the washer-dryer took too long to do a cycle. I didn't have the courage to ask her if this was the first time she had lived on her own.

That evening after I had purchased a new toilet seat I politely explained to her that the washing machine has a drying function, but it would be much quicker to just wash the clothes and dry them next to a heater in the hallway. I also explained that as she was responsible for the bills this would save her a lot of money in the long run