Mortgage mix-up left me with £52.50 in penalty charges | Money | The Observer
I have two mortgages with Nationwide, paid by direct debit from different bank accounts. In November I got confused and transferred money into the wrong cheque account so there was not enough in the other one to pay the second mortgage. My £450 payment was returned. I phoned to explain and paid immediately.
Even so, Nationwide said although I had not gone into arrears it would charge £27.50 to my mortgage account for the returned direct debit. My bank, Cahoot, said it would also charge me £25. So, for a minor oversight, I am being charged over £50.
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