Council spends £10,000 making DVD showing tenants how to change a light bulb in bid to cut back on repair call-outs | Mail Online

Council spends £10,000 making DVD showing tenants how to change a light bulb in bid to cut back on repair call-outs | Mail Online

council is spending £10,000 making a DVD showing its tenants how to unblock their sink, change light bulbs and bleed radiators to try and cut repair call-outs.
Stoke-on-Trent City Council currently has 92,300 annual repair call-outs across its 19,000 city council tenants - which are dealt by a private contractor that then charges the council per job.
The council has now hired a private firm to produce a DVD and information manual to try and prevent call-outs for basic maintenance and help hit their target of saving £2 million a year.
But some locals in Stoke-on-Trent city centre, in Staffordshire, claimed the DVD shows tenants how to carry out simple 'common sense' tasks and criticised the project as a waste of money.