Orange pay monthly customers to be hit with a 4.34% bill increase in the New Year | Mail Online

Orange pay monthly customers to be hit with a 4.34% bill increase in the New Year | Mail Online

Orange customers on monthly contracts have been landed with a unwanted pre-Christmas gift after the mobile operator hiked bills by 4.34 per cent.

From January 8 2012, the firm is to put prices up for contract customers who signed their deals before the end of September 2011, blaming rising inflation.

It means the majority of Orange's millions of contract customers will have to pay a higher bill for the rest of their contract - which can be as long as two years - even if they signed up as recently as August or September.

And the operator is not even giving customers the chance to leave their contract if they do not wish to pay the higher price.

This is despite industry regulations that appear designed to prevent such actions by operators.
The change affects all contracts taken out before 1 October.