How not to sell a house - Telegraph

How not to sell a house - Telegraph

Some familiar-sounding practices could mean businesses are failing to comply with the relevant consumer protection law – risking heavy penalties, the draft guidance from the watchdog reveals. Actions the OFT warns against, from the "unfair" to the outright banned, include:

Giving misleading information to consumers

Estate agents are explicitly told not to boast about a “'secluded garden' when there is a public right of way through the garden, [a] 'peaceful area' when a bypass is planned close to the property, 'nice views of surrounding countryside' when there is a power plant next to the property, [or of] 'off street parking' when the parking is on a public highway”.